5 Ways You Can Reach Busy Patients with a Patient Scheduling Software
To engage the modern patient, providers need quality patient scheduling software. Individuals in 2020 have extremely busy schedules. These often cause them to miss annual appointments, follow-up care, procedures, and more. The lack of quality technology tools is causing a severe lack of patient engagement. Today’s patient needs a simple-to-use tool that makes it easy to stay connected to their provider. They are digitally connected in nearly every other area of their life. Whether they are on their phones, watching TV, streaming services, using the internet, and more, technology is the way to engage the patient. Below are 5 ways that a patient scheduling software solution can open up access to scheduling appointments and connect patients.
Patient Scheduling Software:
Online Chat Scheduling
Rather than take up the valuable time of your front-line staff, patient scheduling software can help. Online chat scheduling allows your patients to work with a chatbot online to schedule an appointment. Many companies use some sort of chatbot technology to help their customers. Healthcare providers should use a secure solution as well. From their desktop or mobile device, patients can easily schedule an appointment in just a few simple steps.
Phone chatbot scheduling
Just as they might online, patient scheduling software can help patients over the phone. Your staff can continue to work on critical patient tasks while your patients are taken care of. Phone patient scheduling software makes it easy for your patients to book an appointment. If they have questions, they can always choose to speak to a person, but this tool will free up your staff's time.
Social Media Utilization
A quality patient scheduling software solution gives providers the tools they need to grow. Social media adds and links can be created to better engage the online demographic you hope to bring in. Providers can track information and see their patient base grow. Providers need to engage on social media to some degree if they hope to reach today’s patient. The more interactive you can be online, the more likely new patients will find your organization. This can also be a great place for patients to interact and give reviews. Quality patient scheduling software makes it easy to create and track this data.
Print Ads with QR Codes
For patients who might not find you on social media, your patient scheduling software can still help. Creating print ads with QR codes can be useful for engaging anyone who has a smartphone. Most smartphones are equipped with automatic QR scanners in their camera. This makes it easy to quickly scan a poster and learn more about your organizing.
Lastly, this technology can help your team integrate with AI software like Amazon Alexa. Nearly everyone has an Alexa or a google home in their house. The right patient scheduling software allows your patients to say things like “Alexa, schedule an appointment with my provider.” This makes scheduling appointments incredibly simple and easy to do.
To learn more about quality patient scheduling software, click here.