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Memorial Health, an Ohio county hospital signed up with AlertMD

AlertMD announced earlier today that Memorial Health, an Ohio county hospital signed up with AlertMD.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. 3 of our 16 modules are world-class and unique in the market:

  1. AutoCode by AlertMD - Our artificial intelligence module Cassidi® automatically reviews clinical notes and saves time for the coders. It generates suggested pro fees when there are none. We reduce the time for the pro fee to be sent to the payor by about 9 days. We have also shown a 7% reduction in CBO expenses.

  2. AutoConsult by AlertMD - We interpret requests for consult via artificial intelligence. We use our call schedule and proprietary routing algorithms to automatically send a consult to the consultant and get communication or confirmation back to the requesting provider without additional manual steps. This saves staff about 15 mins per consult and also increases patient safety by making sure every consult is serviced.

  3. AutoCoordinate by AlertMD - Our care coordination module for ACOs and managed care organizations manages risk and sends notifications for case management and intervention from the market. Our customers have worked to decrease 1% in medical expense from the enhanced workflows.

We are based in Chicago, IL and have about 20,000 customers nationwide. For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Central Ohio Surgical Associates Signs on to AlertMD

Central Ohio Surgical Associates signed up with AlertMD. Our product is in use at 11 of 12 Columbus-area hospitals.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. 3 of our 16 modules are world-class and unique in the market:

  1. AutoCode by AlertMD - Our artificial intelligence module Cassidi® automatically reviews clinical notes and saves time for the coders. It generates suggested pro fees when there are none. We reduce the time for the pro fee to be sent to the payor by about 9 days. We have also shown a 7% reduction in CBO expenses.

  2. AutoConsult by AlertMD - We interpret requests for consult via artificial intelligence. We use our call schedule and proprietary routing algorithms to automatically send a consult to the consultant and get communication or confirmation back to the requesting provider without additional manual steps. This saves staff about 15 mins per consult and also increases patient safety by making sure every consult is serviced.

  3. AutoCoordinate by AlertMD - Our care coordination module for ACOs and managed care organizations manages risk and sends notifications for case management and intervention from the market. Our customers have worked to decrease 1% in medical expense from the enhanced workflows.

We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic. For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Pennsylvania-based group selects AlertMD!

Pittsburgh Critical Care Associates became AlertMD's latest new customer.

About Pittsburgh Critical Care Associates: PCCA has a mission to provide high quality, cost effective, and safe physician intensivist services to patients with life threatening illnesses. PCCA consults with hospitals to identify the need for intensivist services and assists the medical staff and hospital administration in establishing these services to lower ICU length of stay, decrease hospital mortality, and reduce complications.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. 3 of our 16 modules are world-class and unique in the market:

  1. AutoCode by AlertMD - Our artificial intelligence module Cassidi® automatically reviews clinical notes and saves time for the coders. It generates suggested pro fees when there are none. We reduce the time for the pro fee to be sent to the payor by about 9 days. We have also shown a 7% reduction in CBO expenses.

  2. AutoConsult by AlertMD - We interpret requests for consult via artificial intelligence. We use our call schedule and proprietary routing algorithms to automatically send a consult to the consultant and get communication or confirmation back to the requesting provider without additional manual steps. This saves staff about 15 mins per consult and also increases patient safety by making sure every consult is serviced.

  3. AutoCoordinate by AlertMD - Our care coordination module for ACOs and managed care organizations manages risk and sends notifications for case management and intervention from the market. Our customers have worked to decrease 1% in medical expense from the enhanced workflows.

We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic. For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Major cardiology group picks AlertMD

Arizona Cardiology Group selected AlertMD to make processes more streamlined as providers shift from inpatient to outpatient and back.

Arizona Cardiology Group provides consultative cardiology care and comprehensive cardiology services to a large portion of the Phoenix metropolitan area. More information about Arizona Cardiology Group can be found here.

AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Digestive Health Partners signs up with AlertMD

Digestive Health Partners selected AlertMD to make processes more streamlined as providers shift from inpatient to outpatient and back.

AlertMD has given many customers 7 or more minutes back for every minute they spend on our platform.

3 of our 16 modules are world-class and unique in the market.

  1. AutoCode by AlertMD - Our artificial intelligence module Cassidi® automatically reviews clinical notes and saves time for the coders. It generates suggested pro fees when there are none. We reduce the time for the pro fee to be sent to the payor by about 9 days. We have also shown a 7% reduction in CBO expenses.

  2. AutoConsult by AlertMD - We interpret requests for consult via artificial intelligence. We use our call schedule and proprietary routing algorithms to automatically send a consult to the consultant and get communication or confirmation back to the requesting provider without additional manual steps. This saves staff about 15 mins per consult and also increases patient safety by making sure every consult is serviced.

  3. AutoCoordinate by AlertMD - Our care coordination module for ACOs and managed care organizations manages risk and sends notifications for case management and intervention from the market. Our customers have worked to decrease 1% in medical expense from the enhanced workflows.

AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Geriatric Medical Associates picks AlertMD to Innovate

Chicago, IL: AlertMD announced yet another new customer in 2018... Earlier today Geriatric Medical Associates selected AlertMD to innovate and make it easier for its providers to practice at its facilities.

AlertMD has given many customers 7 or more minutes back for every minute they spend on our platform.

3 of our 16 modules are world-class and unique in the market.

  1. AutoCode by AlertMD - Our artificial intelligence module Cassidi® automatically reviews clinical notes and saves time for the coders. It generates suggested pro fees when there are none. We reduce the time for the pro fee to be sent to the payor by about 9 days. We have also shown a 7% reduction in CBO expenses.

  2. AutoConsult by AlertMD - We interpret requests for consult via artificial intelligence. We use our call schedule and proprietary routing algorithms to automatically send a consult to the consultant and get communication or confirmation back to the requesting provider without additional manual steps. This saves staff about 15 mins per consult and also increases patient safety by making sure every consult is serviced.

  3. AutoCoordinate by AlertMD - Our care coordination module for ACOs and managed care organizations manages risk and sends notifications for case management and intervention from the market. Our customers have worked to decrease 1% in medical expense from the enhanced workflows.

AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Brookhaven Gastroenterology Associates, Great South Bay Endoscopy Center pick AlertMD to Innovate

AlertMD announced its 7th new customer in the last 7 weeks... Earlier today Brookhaven Gastroenterology Associates & Great South Bay Endoscopy Center selected AlertMD to innovate and make it easier for its providers to practice at its facilities.

For over 40 years, Brookhaven Gastroenterology Associates has been devoted to the diagnosis and treatment of digestive and liver diseases. All our physicians are board certified in Gastroenterology and treat a variety of conditions from common diarrhea, gas problems, and heartburn to diagnosing rare cancers of the gastrointestinal tract. More information about Brookhaven Gastroenterology Associates can be found here.

AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Brookhaven Memorial Hospital Medical Center picks AlertMD to Make It Easier to practice

AlertMD announced earlier today that Brookhaven Memorial Hospital Medical Center has selected AlertMD to innovate and make it easier for its providers to practice at its facilities.

Brookhaven Memorial Hospital Medical Center is a voluntary, not-for-profit community hospital in Patchogue, Suffolk County, New York, we provide that care through a 306-bed acute-care hospital that's part of a multidisciplinary, multicampus, state-of-the-art healthcare complex, designed to meet the evolving needs of the 28 Suffolk County communities we serve. More information about Brookhaven Memorial Hospital Medical Center can be found here.

AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

AlertMD now available in Epic App Orchard!

AlertMD announced earlier today that it is now available in Epic App Orchard!

The App Orchard is where developers can learn about Epic's APIs and list their apps for Epic community members to explore and access. AlertMD's app listing in the App Orchard can be found here

AlertMD has given many customers 7 or more minutes back for every minute they spend on our platform.

3 of our 16 modules are world-class and unique in the market.

  1. AutoCode by AlertMD - Our artificial intelligence module Cassidi® automatically reviews clinical notes and saves time for the coders. It generates suggested pro fees when there are none. We reduce the time for the pro fee to be sent to the payor by about 9 days. We have also shown a 7% reduction in CBO expenses.
  2. AutoConsult by AlertMD - We interpret requests for consult via artificial intelligence. We use our call schedule and proprietary routing algorithms to automatically send a consult to the consultant and get communication or confirmation back to the requesting provider without additional manual steps. This saves staff about 15 mins per consult and also increases patient safety by making sure every consult is serviced.
  3. AutoCoordinate by AlertMD - Our care coordination module for ACOs and managed care organizations manages risk and sends notifications for case management and intervention from the market. Our customers have worked to decrease 1% in medical expense from the enhanced workflows.

AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have customers nationwide. Some of AlertMD’s largest customers use Epic.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

What is your overhead?

AlertMD® has given me a unique 10-year window into a day in the life of a clinician and all the administrative overhead that they have to undergo before they get paid for their hard work. Being an engineer, I could not but help applying the principles of industrial engineering to the process. What is the overhead and what is the processing time? Those were fundamental questions for me.

On numerous occasions, I had to do a walk through and got to see the amount of time a clinician spent with the patient (value-added time) and everything else (overhead). Here is what I found:

  • Patient contact - 25%
  • Family discussions - 10%
  • Hospital support staff, orders - 10%
  • Documentation in the hospital - 25%
  • Documentation back for the practice - 10%
  • Handoffs, communication within their own group and other groups - 20%

To be clear, all 100% is necessary for the system to function. However, the sheer amount of overhead for the 25% of patient contact seemed stunning to me. I set out asking the question “why?” to each step other than patient contact. If the provider would stop and write down something, I would ask Why. If they then stopped and repeated what they just entered into the chart to another party, I would ask Why. When they would go to the staff lounge and effectively redo the same work they did in a chart, but only slightly differently, I would ask Why.

The lessons were painful. After spending billions on allegedly interconnected systems that are in an information highway, the provider on the front line is saddled with repetition of the same information again and again in multiple software. The provider then has to call and relay that information to a different party all over again. While this is going on, reimbursement drops by a couple of percentage points each year. In other words, the provider has to work 2% harder to make the exact amount as last year.

Dejected from the reality, I assembled a smart team of people and asked a few questions…

What can we do to slash the time spent on overhead by a factor of 7? In other words, handoffs and communication should take 3% of the provider’s time and not 21%, as an example. What can we automate? How can we reduce/eliminate repetition?

Before I discuss more of what we ended up doing, perhaps you can share your thoughts. Do you agree with the premise? How is your $30,000,000 system working? Saving you time? Are you repeating the same thing again and again, only changing it a bit just to get by?

Contact Badri Narasimhan badri@alertmd.com to discuss more...

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