Forward-thinking analysts said people would do more on their mobile phones than their computers. We laughed... until they were right. Some predicted the demise of retail because of eCommerce 10 years ago…we laughed and they were right. The large health system with huge fixed capital is slowly moving closer to the patient.
Home-centric care is the name of the game. Not home health as we know it, with a medical assistant coming once a month and taking the pulse, not a nurse coming once a month and checking on medication. A full-blown mini-treatment center at home is where we are headed. AlertMD's home-centric care software platforms bring several pieces of the puzzle together.
AlertMD's patient access solution allows patients to schedule whether via voice, chat, web, phone and more.
After the patient request is submitted, AlertMD uses geo-coding to alert the nearest providers and locations. Providers may be at a fixed location such as a clinic, or in a mobile pod, a home health vehicle or simply subscribed to geo-coded patient requests. Your system has the flexibility to adapt.
Whether the scheduled appointment is in person or virtual, AlertMD sends appointment reminders via email, text, or phone call.
Appointment reminders, procedure prep instructions and more are sent out days in advance.
The patient can visit the facility and social distance by waiting in a virtual waiting room using AlertMD's QSimple. The provider can also visit the patient and get the address right from their phone.
After the visit, AlertMD's Cassidi can assist the hardworking coders with billing.
After the visit has been completed, send follow-up surveys to boost your health system's 5-star rating.
Ambulatory surgical centers and telehealth are nice - but are mere weigh stations along the journey. The future of healthcare is in the patient’s home. Think of your family members who need care. You want them to be as independent as possible, yet your lifestyles do not always enable you to take them to appointments. What you want is for their healthcare to be delivered at their homes.
Your Digital Front Door
Queue Management System
Professional Billing, Automated
In today's world, a person can order or request almost anything on the internet, but the healthcare landscape remains relatively unchanged. Modernize your health system and offer next-generation technology so patients can interact with your health system and request appointments in a quick and easy manner.