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Major New Customer - Prospect Health Access Network Picks AlertMD

Chicago, IL: Prospect Health Access Network picked AlertMD to improve efficiencies for its provider network.

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Is your health system thinking about improved patient access? Contact us to discuss how our platform can help. Case Study - 100% Increase in patient volume - let us discuss! Visit https://www.alertmd.com/homecentrichealth


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 27,500 customers nationwide.

For more information, contact AlertMD sales at sales@alertmd.com

Ohio ENT Associates Signs up with AlertMD

Chicago, IL: Ohio ENT & Allergy Associates signs up to use AlertMD.

The 14th client of the year...

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Is your health system thinking about improved patient access? Contact us to discuss how our platform can help. Case Study - 100% Increase in patient volume - let us discuss! Visit https://www.alertmd.com/homecentrichealth


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 25,000 customers nationwide.

For more information, contact AlertMD sales at sales@alertmd.com

Athletico Brings the Provider Home with AlertMD

Chicago, IL: Athletico brings providers to the patient's home via Margie.

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"We are very pleased to work with AlertMD to bring physical and occupational therapy to the patient's home. AlertMD made it easy to improve patient access."

  • Colin Crawford, Director of Home Therapy.

Case Study - 100% Increase in patient volume - let us discuss!

Is your health system thinking about improved patient access? Contact us to discuss how Margie can help. Here is our thesis on home-centric health: https://www.alertmd.com/homecentrichealth

Want to get home therapy from Athletico? Or want to refer a patient for home OT/PT? Visit https://www.athletico.com/services/home-therapy-services/#margie/

Note - this will send a geo-coded message to local therapists - it is a LIVE system!


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 25,000 customers nationwide. For more information, contact AlertMD sales at sales@alertmd.com

Cascade Medical Center Picks QSimple. 13th New Customer of the Year for AlertMD.

Chicago, IL: Cascade Medical Center aims to eliminate its waiting lines and give patients freedom and predictability while seeing practitioners via AlertMD's QSimple.

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QSimple Demo - Patients to self-checkin in their parking lots, get arrival reminders and more... See video for more information, click here.

About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 24,000 customers nationwide. For more information, contact AlertMD sales at sales@alertmd.com

Three Rivers Hospital picks QSimple. 12th new customer of the year for AlertMD.

Chicago, IL: Three Rivers Hospital aims to eliminate its waiting lines and give patients freedom and predictability while seeing practitioners via AlertMD's QSimple.

Patients to self-checkin in their parking lots, get arrival reminders and more...

See video for more information, click here.

Consumerism in Healthcare

Your referral and recall volumes are down and yet, your patients demand more. Consumerism drives how you get a cab via an app, how you watch movies in your living room and more.

COVID or no-COVID, what is the return on investment on the rent paid for your waiting room? A big $0! Let us help you innovate...

How it works (see video above):

  1. We pick up 1 hr before the appointment (or a QR code flyer on the door of your ASC/urgent care center). QSimple then reminds the patient to stay in the parking lot and not walk in.

  2. The patient lets the practice know they are in the parking lot

  3. The practice lets them know that they are ready for the patient

  4. After a temperature check/other processes, the patient goes straight into their room.

  5. Helping the patient journey - We handle your workflows from the moment a referral is created, with branded and personalized content http://tinyurl.com/recalls-by-margie to the moment the patient leaves your facility after the visit


Here are comments from schedulers who tried to do it manually before we took over...

  • "I think I am in love with AlertMD and their product"

  • “Oh my gosh this is AMAZING”

  • “I understand now why you speak so highly of AlertMD"

  • “Do we have to wait until tomorrow to start?”

  • “LOVE LOVE LOVE this!”

  • “This is really going to make our jobs easier”

  • “WOW just WOW”


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 24,000 customers nationwide. For more information, contact AlertMD sales at sales@alertmd.com

PTM Hospitality Inc - Consumerism is the name of the game in healthcare - and hospitality

Chicago, IL: The age of consumerism applies equally in healthcare and hospitality

For just a few cents per customer, here is what is possible...

To see a video showing how it works, click here.

With multiple restaurants, PTM Hospitality reopened to wait times and long lines. They needed a solution to triage their parking lot, message customers to come in when the host is ready, offer additional details, promotions, etc.

PTM borrowed a leaf out of healthcare IT's book to apply QSimple. Secure and simple messaging, eliminating wait time for the customer, providing a status and messaging when ready and more.

Here are customer comments about it.

How it works (see video above):

  1. We pick up 1 hr before the appointment (or a QR code flyer on the door of your ASC/urgent care center). QSimple then reminds the patient to stay in the parking lot and not walk in.

  2. The patient lets the practice know they are in the parking lot

  3. The practice lets them know that they are ready for the patient

  4. After a temperature check/other processes, the patient goes straight into their room.

  5. Helping the patient journey - We handle your workflows from the moment a referral is created, with branded and personalized content http://tinyurl.com/recalls-by-margie to the moment the patient leaves your facility after the visit


Here are comments from schedulers who tried to do it manually before we took over...

  • "I think I am in love with AlertMD and their product"

  • “Oh my gosh this is AMAZING”

  • “I understand now why you speak so highly of AlertMD"

  • “Do we have to wait until tomorrow to start?”

  • “LOVE LOVE LOVE this!”

  • “This is really going to make our jobs easier”

  • “WOW just WOW”


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 24,000 customers nationwide. For more information, contact AlertMD sales at sales@alertmd.com

Athletico Physical Therapy, with over 500 locations throughout 12 States and 5000 employees picked AlertMD's Margie to innovate.

The journey back to pre-COVID clinic volumes

We know you are all fighting the battle to get clinic volumes back to pre-COVID levels. In-patient volumes at many places are almost back to 80% of what they were pre-COVID. On the ASC/clinic side, referrals are down and recalls are also down by 50% because of patient fear.

Even though the patient has urgent and important medical needs, they are deferring the clinic visit out of irrational fear. We help allay that in a systematic process that picks up the minute after the referral or the appointment and goes all the way to the parking lot of your clinic and triaging the patient.

To see a video showing how it works, click here.


How it works:

  1. We pick up 1 hr before the appointment (or a QR code flyer on the door of your ASC/urgent care center). QSimple then reminds the patient to stay in the parking lot and not walk in.

  2. The patient lets the practice know they are in the parking lot

  3. The practice lets them know that they are ready for the patient

  4. After a temperature check/other processes, the patient goes straight into their room.

  5. Helping the patient journey - We handle your workflows from the moment a referral is created, with branded and personalized content http://tinyurl.com/recalls-by-margie to the moment the patient leaves your facility after the visit


Here are comments from schedulers who tried to do it manually before we took over...

  • "I think I am in love with AlertMD and their product"

  • “Oh my gosh this is AMAZING”

  • “I understand now why you speak so highly of AlertMD"

  • “Do we have to wait until tomorrow to start?”

  • “LOVE LOVE LOVE this!”

  • “This is really going to make our jobs easier”

  • “WOW just WOW”


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 24,000 customers nationwide. For more information, contact AlertMD sales at sales@alertmd.com

The Carle Foundation d/b/a Carle Health picked AlertMD to improve workflows and automate processes.

The journey back to pre-COVID clinic volumes...

We know you are all fighting the battle to get clinic volumes back to pre-COVID levels. In-patient volumes at many places are almost back to 80% of what they were pre-COVID. On the ASC/clinic side, referrals are down and recalls are also down by 50% because of patient fear.

Even though the patient has urgent and important medical needs, they are deferring the clinic visit out of irrational fear. We help allay that in a systematic process that picks up the minute after the referral or the appointment and goes all the way to the parking lot of your clinic and triaging the patient.

To see a video showing how it works, click here.

  1. We pick up 1 hr before the appointment (or a QR code flyer on the door of your ASC/urgent care center). QSimple then reminds the patient to stay in the parking lot and not walk in.

  2. The patient lets the practice know they are in the parking lot

  3. The practice lets them know that they are ready for the patient

  4. After a temperature check/other processes, the patient goes straight into their room.

  5. Helping the patient journey - We handle your workflows from the moment a referral is created, with branded and personalized content http://tinyurl.com/recalls-by-margie to the moment the patient leaves your facility after the visit

Here are comments from schedulers who tried to do it manually before we took over...

  • "I think I am in love with AlertMD and their product"

  • “Oh my gosh this is AMAZING”

  • “I understand now why you speak so highly of AlertMD"

  • “Do we have to wait until tomorrow to start?”

  • “LOVE LOVE LOVE this!”

  • “This is really going to make our jobs easier”

  • “WOW just WOW”


About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 24,000 customers nationwide. For more information, contact AlertMD sales at sales@alertmd.com

Community Health Care to improve patient access with Margie®

Chicago, IL: CHCI signed up to implement Margie to improve patient access.

How would your patient volume change if your patients can access your practice in seconds via text instead of listening to elevator music on your front office phone?

Margie has also been adapted to serve as a contingency plan for a potential pandemic response - inquire more at sales@alertmd.com.


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Click to View Margie Intro Video


Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Advanced Urology Associates picks AlertMD®

Chicago, IL: Advanced Urology Associates is the 7th new customer in 2020 to pick AlertMD to improve efficiencies for its practice.


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Click to View Margie Intro Video


Other AlertMD product news - Have you met Margie® yet?

Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Neurological Specialists of North Texas picks AlertMD®

Chicago, IL: Neurological Specialists of North Texas is the 6th new customer in 2020 to pick AlertMD to improve efficiencies for its practice.


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Click to View Margie Intro Video


Other AlertMD product news - Have you met Margie® yet?

Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Tarabishy Orthopedics Announced as a New AlertMD® Client

Chicago, IL: Tarabishy Orthopedics picked AlertMD to improve efficiencies for its practice.


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Click to View Margie Intro Video


Other AlertMD product news - Have you met Margie® yet?

Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Advanced Healthcare Solutions Announced as a New AlertMD® Client

Chicago, IL: Advanced Healthcare Solutions announced as a new client to improve efficiencies via AlertMD.


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Click to View Margie Intro Video


Other AlertMD product news - Have you met Margie® yet?

Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Children's Minnesota Announced as a New AlertMD® Client

Chicago, IL: Children's Minnesota announced as a new client to improve efficiencies via AlertMD.


Margie ROI Image

Click to View Margie Intro Video


Other AlertMD product news - Have you met Margie® yet?

Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Midwest Neurology Selects AlertMD®

Chicago, IL: Midwest Neurology signed on as an AlertMD customer to improve efficiencies via AlertMD.


Margie ROI Image

Click to View Margie Intro Video


Other AlertMD product news - Have you met Margie® yet?

Margie® ROI from the industry: 100% increase in patient volume, 33% reduction in phone calls, 99.8% office fill rate.

A 20-minute webinar may get you on the way to a huge operational improvement.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Riverside Surgical Associates Selects Cassidi®, AlertMD®

Chicago, IL: Riverside Surgical Associates signed on as an AlertMD customer.


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Click to View Margie Intro Video

Have you met Margie® yet? Margie® helps physician practices increase profitability by engaging your patients, increasing the conversion of referrals and recalls to appointments and managing communications. She recently delivered a 15% increase in the referral conversion rate and a 210% increase in recall conversions!

Physician practices build their business through new patient referrals and follow up visits for existing patients. Consequently, you would think that they have a very clear answer to the following questions:

  • Out of every 100 new patient referrals last month, how many turned into appointments?
  • When a patient’s 3-year recall or follow up is due, what % of the patients schedule that visit?


And yet, when we asked several physician practices to answer these questions, barely a quarter of them were able to give an answer and those who did, said it was a good faith estimate without tools to measure the metrics.

Here is why these metrics are important…if just 10 more out of every 100 referrals became appointments, your practice may stand to make an estimated $3100 in profit. Many physician practices today convert less than 38% of their referrals and less than 20% of their recalls into appointments. Seems shockingly low? Check your own practice and let us know what you find – if you have the tools to find it quickly!

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 23,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

The Center for Cardiovascular Excellence Selects Cassidi®, AlertMD®

Chicago, IL: The Center for Cardiovascular Excellence signed on as an AlertMD customer.


Margie ROI Image

Click to View Margie Intro Video

Have you met Margie® yet? Margie® helps physician practices increase profitability by engaging your patients, increasing the conversion of referrals and recalls to appointments and managing communications. She recently delivered a 15% increase in the referral conversion rate and a 210% increase in recall conversions!

Physician practices build their business through new patient referrals and follow up visits for existing patients. Consequently, you would think that they have a very clear answer to the following questions:

  • Out of every 100 new patient referrals last month, how many turned into appointments?
  • When a patient’s 3-year recall or follow up is due, what % of the patients schedule that visit?


And yet, when we asked several physician practices to answer these questions, barely a quarter of them were able to give an answer and those who did, said it was a good faith estimate without tools to measure the metrics.

Here is why these metrics are important…if just 10 more out of every 100 referrals became appointments, your practice may stand to make an estimated $3100 in profit. Many physician practices today convert less than 38% of their referrals and less than 20% of their recalls into appointments. Seems shockingly low? Check your own practice and let us know what you find – if you have the tools to find it quickly!

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 22,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Barrington Orthopedics Selects AlertMD® and Cassidi®

Chicago, IL: Barrington Orthopedics signed on as an AlertMD customer to try Cassidi.


Have you met Margie® yet? Margie® helps physician practices increase profitability by engaging your patients, increasing the conversion of referrals and recalls to appointments and managing communications. She recently delivered a 15% increase in the referral conversion rate and a 210% increase in recall conversions!

Physician practices build their business through new patient referrals and follow up visits for existing patients. Consequently, you would think that they have a very clear answer to the following questions:

  • Out of every 100 new patient referrals last month, how many turned into appointments?
  • When a patient’s 3-year recall or follow up is due, what % of the patients schedule that visit?


And yet, when we asked several physician practices to answer these questions, barely a quarter of them were able to give an answer and those who did, said it was a good faith estimate without tools to measure the metrics.

Here is why these metrics are important…if just 10 more out of every 100 referrals became appointments, your practice may stand to make an estimated $3100 in profit. Many physician practices today convert less than 38% of their referrals and less than 20% of their recalls into appointments. Seems shockingly low? Check your own practice and let us know what you find – if you have the tools to find it quickly!

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 22,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

Large GI practice automates referral and recall handling via Margie

Chicago, IL: Margie® - will take over automated communication for referrals and recalls through its robotic processing engine.

RFR - Referral Conversion Ratio - Out of every 100 referrals, how many become appointments? Do you know that for sure? We aim to improve your RFR by 25%. RLR - Recall Conversion Ratio - Out of every 100 referrals, how many become appointments? Do you know that for sure? We aim to improve your RLR by 33%. ACL - Appointment Conversion Lag - On average, how many days after a referral do you see your patients? We aim to improve your ACL by 7 days.

Imagine a reality where 10 more of every 100 referrals become appointments - welcome to that reality. With real-time visibility into appointment conversion, optimization of method of contact for the patient and workload balancing for your schedulers, phase I of Margie(r) alone takes the practice leaps and bounds ahead of the market. Routing patients to the portal of the practice, automatically offering appointments and managing cancellations, the next phase of Margie(r) aims to vastly optimize the front office of physician practices.

Storming the market is Margie - your DIGITAL FRONT DOOR. Our 20-second appointment request engine, our digital refill request and more create a well-oiled front office that can truly deliver exceptional patient experience.

Margie, our Machine-Assisted Recommendation and Guidance Engine makes patient access easier. Portals are the source for 7% of your patient interaction. 93% of interaction is via the phone. Digitize half of that with Margie's help.

Your patients don't care about ACOs, population health or whether you have the EMR with the blue button or the red button. They care about whether it is easy to work with you - PERIOD. Do not wait until your practice gets "Margie'd" by competition. Contact Badri Narasimhan badri@alertmd.com and make it easier for your patients.

Note - Only 16-23% of patient interactions come through your portal - even in a well-oiled practice. 50% of your daytime calls should not even require human intervention. Margie digitizes the remainder, guides more patients to your portal as you see fit and creates a centralized switchboard for all your locations. And oh, we are thinking that your patients would rather text you than call you - texting my doctor's office is so 2019.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 22,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

475-bed, 10-location Health System Increases Efficiencies with AlertMD

Cassidi® - Computer-Assisted Document Interpretation - our intelligent agent for the rev cycle comes to Mercy Canton.

Storming the market is Margie® - your DIGITAL FRONT DOOR. Our 20-second appointment request engine, our digital refill request and more create a well-oiled front office that can truly deliver exceptional patient experience.

Margie, our Machine-Assisted Recommendation and Guidance Engine makes patient access easier. Portals are the source for 7% of your patient interaction. 93% of interaction is via the phone. Digitize half of that with Margie's help.

Your patients don't care about ACOs, population health or whether you have the EMR with the blue button or the red button. They care about whether it is easy to work with you - PERIOD. Do not wait until your practice gets "Margie'd" by competition. Contact Badri Narasimhan badri@alertmd.com and make it easier for your patients.

About Margie - AlertMD's ambulatory extension, Margie - is a persona for your health system. She talks to your patients via the web, phone and Alexa®. No more elevator music for your patients on your clinic phone line. Margie is a Machine-Assisted Recommendation and Guidance Engine that you configure to meet your needs. Watch this 2-minute video for a preview of Margie here.

Note - Only 16-23% of patient interactions come through your portal - even in a well-oiled practice. 50% of your daytime calls should not even require human intervention. Margie digitizes the remainder, guides more patients to your portal as you see fit and creates a centralized switchboard for all your locations. And oh, we are thinking that your patients would rather text you than call you - texting my doctor's office is so 2019.

About AlertMD: AlertMD is a mobile health platform that saves 7 or more minutes for every minute our users spend on our platform. We are based in Chicago, IL and have about 22,000 customers nationwide.

For more information, contact sales@alertmd.com for a 20-minute webinar to learn more.

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