Front Office Solutions

Your Digital Front Door

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Forward-thinking Communication

In today's world, a customer who orders a $6 pizza online gets status updates, delivery expectations and realtime notifications. Why can't the same be said for prescription refills, appointment requests and more? Margie℠, AlertMD's patient satisfaction platform, brings your practice into the modern age by making it easier for your patients to work with your practice.

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Appointment Requests

Margie's 20-second self-service appointment process will drive new patients to your practice. Patients can even attach a picture and send their insurance information to the front office with a few quick taps.

Prescription Refill Requests

Automate prescription refill requests and create a simple workflow for patients. Margie will set expectations to the patient, help you manage requests and keep the patient informed along the way.

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Phone & Messaging System

Integrate Margie’s automated phone and messaging system with your practice. Send images, videos and interactive responses to your patients to engage them more.

Alexa® Skill

Integrate your practice with Amazon Alexa and say things like:

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"Alexa, connect me to Pleasant Pediatrics"
"Alexa, message my doctor"
"Alexa, call Pleasant Pediatrics"
"Alexa, refill a prescription"
"Alexa, schedule an appointment"

More ways Margie will improve your practice.

And we're just getting started.

Increase patient satisfaction

Eliminate patient hold times and keep patients up to date on their requests.

Compliments Patient Portals

Margie works with patient portals, not against.

Increase staff productivity

Prioritize tasks by urgency and eliminate questions where the answer is immediate.

Daytime & after-hours

Margie is available to your patients round-the-clock.

Lower Op Ex

Simplify your front office staff workflow and save thousands of dollars per year.

Multi-language Support

Margie supports 16 different languages so you can cater to your patients.

The possibilities are endless with Margie.

Inquire now and find out how Margie can increase patient satisfaction and simplify your front office.

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